Assistant Senior Citizens Director
United States
Full Time
Mid Level
Job Title: Assistant Senior Citizens Director FLSA: Hourly/Non-Exempt
Department: Senior Center Reports to: Senior Center Director
Salary Range: $17.00
This job description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA).
General Purpose:
Under the general supervision of the Senior Center Director. This position plans, organizes and coordinates a community recreation program for senior adults, including cultural arts, physical activities, health activities, human services, and special interest classes and programs.
Essential Functions:
· Answer and manage multiple incoming phone lines with professionalism and efficiency.
· Direct calls to the appropriate personnel.
· Take detailed messages and ensure timely delivery to your supervisor.
· Provide general information to callers regarding services and department details.
· Maintain and update client contact lists and appointment calendars.
· Perform general office duties, including greeting visitors and managing incoming mail.
· Assist with administrative tasks such as filing, data entry, and maintaining office supplies.
· Provide exceptional customer service and handle inquiries or concerns in a friendly and professional manner.
· Learn the core responsibilities and functions of each position within the department.
· Step in to cover shifts or fill in for absent team members, ensuring that daily operations continue without disruption.
· Assist in training and cross-training team members to support departmental flexibility.
· Maintain knowledge of departmental processes, tools, and systems to handle tasks effectively in any role.
· Collaborate with team members to ensure tasks are completed on time and meet quality standards.
· Communicate effectively with department leadership to ensure smooth transitions and coverage for absent employees.
· Provide administrative support or customer service as needed, depending on the role being filled
· Work closely with the Director to understand project requirements and deadlines.
· Coordinate and execute tasks according to project timelines.
· Track project progress and ensure all deliverables are completed on schedule.
· Communicate effectively with the director to provide updates and gather necessary information.
· Prioritize tasks and handle multiple projects simultaneously.
· Address any challenges or roadblocks with the director promptly to ensure the smooth flow of work.
· Ensure all work meets quality standards and expectations set by the Director.
· Maintain accurate and up-to-date records as directed by the supervisor.
· Assist with the coordination and preparation of scheduled events, ensuring everything is organized and on track.
· Be available to work overtime as needed for special events or busy periods.
· Assist with meal preparation, ensuring all food is prepared according to guidelines and schedules.
· Help with cleaning and maintaining the kitchen and event areas to ensure a clean, safe, and organized environment.
· Perform other duties as assigned by the director to support the team and contribute to the smooth operation of events and services.
Knowledge, Abilities and Skills:
- Considerable knowledge of the equipment, facilities, operations and techniques used in a comprehensive community recreation program;
- Skill in operation of listed tools and equipment; Skill in First Aid and CPR.
- Ability to develop, coordinate, and direct varied activities involved in a community recreation program; Ability to establish and maintain effective working relationships with employees, supervisors, other agencies, participants, instructors, community leaders, and the general public; Ability to communicate effectively orally and in writing; Ability to plan and supervise the work of paid staff and volunteers.
Minimum Qualifications:
- Graduation from high school or GED equivalent.
- Must have previous office and or management experience
- One year of demonstrated recreation experience.
- An equivalent combination of education and experience.
Tools and Equipment:
Personal computer, including word processing and data base software; calculator; copy and fax machine; phone; mobile or portable radio; automobile, van, and accessible van.
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently required to walk, sit and talk or hear. The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
- The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
- Must be able to stand long periods of time
Work Environment:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals.
- The noise level in the work environment is usually quiet while in the office, or moderately loud when in the field.
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